| The word
"laser" stands for "Light Amplification by Stimulated
Emission of
Radiation." |
|
Management
Online Self Study Battery
Choose
from 10 subjects. Each battery includes:-
Profiles Online Assessment - One-Page Coach -
Skill Builder Booklet - Managers Pocket Guide
Pick one of fifteen online batteries for $4.95
($50 value) Get all 10 for just ($29.95) ($500
value) Click
here for full details
|
| Recycling Yin and Yang
Every 25 miles a car produces one pound of
pollution.
Every second, 630 steel cans are
recycled.
One tree can filter up to sixty pounds
of pollutants from the air each
year. |
| According to research,
the most productive workday is Tuesday and the least
productive is
Friday. |
This Week
in History:
October 15, 1993: Nelson Mandela is awarded the Nobel
Peace Prize
October 16, 1940: A million men per
hour are signing up for the draft
October 17,
1907: First telegraph sent over the Atlantic
Ocean
October 18, 1967: Soviet capsule lands on
Venus, reports 800 degree temps
October 19, 1973:
Richard Nixon refuses to hand over Watergate Tapes
October 20, 2007: Wildfires begin in California
that will claim 2,000 homes
October 21, 1965:
Walt Disney buys 27,000 acres in Florida for $5
Million |
|
Online
Training Activities
Trainers
Activities License includes more then 1,000 different
training activities covering 24 core
competencies. 30 day access only $9.95
($100 value). Click
here for full details
|
| Japan uses the most
energy per year than any other
country. |
|
|
Table
of Contents:
Keeping
Up: Current Events
Payroll Taking
Center Stage While the job picture is already bleak, many
companies have also elected to put hiring initiatives on hold
for the moment. With the credit markets essentially seizing up
in recent weeks, corporate hiring managers are almost
exclusively focused on having enough cash on hand to cover
their payroll expenses.
IKEA’s
Green-Friendly Blue Bags Popular furniture seller IKEA has
stopped giving out plastic or paper bags at its U.S. stores.
The giant Swedish-Dutch company will now only offer its
shoppers reusable bags at stores in this country. It sells
59-cent blue reusable bags in stores.
Not Everyone is
Feeling The Strain Last week Forbes Magazine released its
popular "Forbes 400" edition, highlighting the 400 richest
people in America. This year having a billion was not enough
to make the cut. Led by, who else, Bill Gates and his $57
Billion, there are now 489 Billionaires in our country.
Executive
Execution: Getting Things Done
"I can give you a six-word formula for success:
‘Think things through - then follow through"
–
Sir Walter Scott You've heard it many times
before; "We’ve got an important and attainable business goal.
We know what we need to do. Now let's do it! "With all of the
plans and strategies that we have in place, why do we have so
much trouble actually getting things done?"
Many
business leaders spend their resources on learning about and
disseminating the latest management techniques. It is clearly
more popular for leaders to spend their energy on high-level
strategy versus on implementation. We've all heard people say,
"I’m the idea guy." Well, the "idea guy" is important, but his
ability to actually implement those ideas is often lacking,
and this is when it becomes difficult to execute his plans.
Teams
that Work
"Never doubt that a small group of
thoughtful, committed people can change the world. Indeed.
It is the only thing that ever has."
-
Margaret Mead Teamwork. We hear about it all the
time. Our business-speak is littered with "team" jargon. The
term "teamwork" is so overused that it has all but lost its
meaning. In your organization the word team may describe the
entire company, self-selecting groups of individuals, or
subsets of key individuals who have been identified to solve
specific problems.
How do we sift through all of the
cliches and aphorisms to focus in on what will actually make
our teams successful? Let's walk through the core components
of a successful business team.
 Book
Report
Crowdsourcing
Jeff
Howe
Right about now you may be asking yourself
"Just what is Crowdsourcing" besides yet another book title
that is going to keep Microsoft Word busy underlining its
every instance with a squiggly red line? And just why does
every author feel the need to create these catchy new compound
words, anyway?
OK, I'm with you. But let’s keep focus
and work on the first question, as it is entirely worthy of
our time whereas the second may never be answered.
Read
more...
Situation
Room
Sensitive Material
Mishandling
Sean holds an important position
in your very busy office. He supervises a staff of
approximately 30 employees who do a variety of things
including some frontline service, phone support, records
management, and others. Your office works with sensitive data
that needs to be protected for legal compliance, and a smooth
workflow between employees makes it all possible. Making sure
work gets done efficiently and records make it to their
destinations is a key of the department, and thus everyone’s
jobs.
As the department manager Sean wears several
hats and has a difficult job. He manages vendor relationships
and works with senior management, however a good amount of his
day to day work is in coordinating the overall workflow of the
office. He’s often called in to help with projects or to
answer compliance questions – sensitive documents leaving the
office need his signature.
Recently you have noticed
unusual bottlenecking in this department, and you spoke with
Sean about it to see if there was anything specific causing
the problems. He mentioned that a few newer employees weren’t
up to speed but that he was “working on it”. Several weeks
passed and the situation worsened. In passing you ask one of
the newer employees how the training was going and to your
surprise they tell you that they have yet to begin, and that
Sean hasn’t scheduled anything to date. She then apologizes
for an incident that happened the previous week where she had
gotten a folder back from Sean and handed it to a client only
to find later that day that it contained the confidential
information of another client. They were trying to get the
folder back but the unintended recipient had yet to return it
six days later. This is a potentially serious infraction, and
required your direct attention and some documentation
immediately. It was the first you had heard of it.
You
make your way to Sean’s desk, and can tell by the look on his
face that he knows why you are coming. When you inquire as to
why you were not informed immediately of the error Sean tells
you that he didn’t want the employee to get reprimanded for
what amounted to his mistake. In regards to getting the files
back he also tells you in a way that reminds you of your
previous conversation regarding training that he is “working
on it”. Sean has never had an issue regarding his work before.
What is your next step?
Send in your
solutions!
Author
Q & A
 Five Questions with Don McNamara
"The watchword today is transparency, and if you
are not being truthful with your sales team how can you expect
them to trust your motivations?"
Our author
interview this week is with Don McNamara, a certified
management consultant and founder of Heritage
Associates – a sales management training consultancy in
Laguna Niguel, California. Don's award-winning book, Visionary
Sales Leadership, takes a hard look at how organizational
leaders view their sales function, and how to reshape that
view for greater sales effectiveness and profits.
Read
more...
|
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